Frequently Asked Questions

1. What kind of SUP pumps are available?

We mainly supply electric pumps (battery-powered or 12V car-powered) are more convenient, save time and energy, and are suitable for those who inflate SUPs frequently or prefer hassle-free operation.

2.Can I use a regular air pump for my SUP?

It is not recommended. Regular air pumps (e.g., for bicycles or balls) are not designed to reach the high pressure required for SUPs and often have incompatible nozzles. Using a regular pump will be inefficient, require excessive effort, and may not fully inflate the board. Always use a pump specifically designed for SUPs or inflatable watercraft.

3.How long does it take to inflate a SUP with a electric pump?

Inflation time varies by pump type, SUP size, and user strength. Electric pumps are much faster, typically inflating a SUP in 2–5 minutes, depending on the pump’s airflow rate.

4.How long does it take to inflate a SUP with a electric pump?

First, identify the valve type on your SUP (most common are Halkey-Roberts, Boston, or Pinch valves). Select the corresponding adapter nozzle that comes with the SUP pump. Ensure the nozzle is securely inserted into the valve—for Halkey-Roberts valves, push the nozzle in and twist to lock; for Boston valves, unscrew the cap, insert the nozzle, and tighten. Test for air leaks before inflating fully.

8.My electric pump won't turn on-how to fix it?

First, check the power source: For battery-powered pumps, ensure the battery is charged and properly connected. For 12V car-powered pumps, verify the cigarette lighter socket is working and the power cord is securely plugged in. If the pump still won’t turn on, check for a blown fuse (in the pump or car socket) and replace it if needed. If issues persist, contact the manufacturer for technical support or repairs.

5.How should I maintain my SUP pump?

For electric pumps: Keep the motor and air intake clean; avoid submerging the pump in water. Charge the battery fully before storage and recharge it every 1–2 months if not in use to extend battery life. Store all parts in a dry, cool place to avoid damage.

6.Can I use an electric SUP pump in wet conditions?

Most electric SUP pumps are not fully waterproof—they are usually water-resistant (IPX4 or similar rating), meaning they can withstand splashes but not submersion. Avoid using the pump in heavy rain or near deep water to prevent water from entering the motor or electrical components, which can cause short circuits or permanent damage. Always dry the pump thoroughly after use in damp environments.

7. What should I do if my electric pump overheats?

Electric pumps may overheat after prolonged use (e.g., inflating multiple SUPs in a row). If the pump shuts off or feels excessively hot, stop using it immediately and let it cool down for 15–30 minutes in a well-ventilated area. Do not cover the pump during operation, as this blocks airflow and increases overheating risk. If overheating occurs frequently, check for clogs in the air intake or contact the manufacturer for repairs.